Ticketing

While Craigslist, eBay, StubHub, VividSeats or any broker site may appear to save you cash and allow access to the festival, many of these are either already used or are counterfeits. If you want 100% confidence in your ticket purchase, you should only purchase your tickets on our Tickets page or ticketfly.com to purchase your tickets every single time. Also, in the event of a festival cancelation, your tickets will only be refunded when purchased through our Tickets page or ticketfly.com. Often times people will try to sell their wristbands to others if they cannot attend a certain day. Unfortunately, the removing of a wristband automatically voids it. Security will check every wristband to assure it has not been removed and replaced. In doing so, you will be escorted directly from the festival grounds.

Photo Policy

Little point & shoot cameras (non-professional) are fine/allowed in, SLR cameras (professional w/removable lens) need to be accompanied by a photo pass. NO FLASH PHOTOGRAPHY IN ANY CIRCUMSTANCE. We do NOT allow iPads inside the venue. Please leave them at home or in your car. Same goes for selfie sticks! Do not bring them in!

What is the photo policy for video cameras? Absolutely no video cameras without a photo pass & further restriction do apply even with a photo pass. Please contact the artist if you are interested in videotaping them or their show.

I’m a photographer/blogger. How do I get a photo/press pass? Can you give me publicist/label info? Please contact the artist you would like to photograph about getting a photo pass for their show here. We (Cathead Jam) cannot grant photo passes–as it is the artist’s decision as to who they want to photograph them. Same for press passes, please contact the artist’s label or publicist for this. Unfortunately, we cannot give you this contact information.

Security & Entry

Every attendee (including media) will be subject to search prior to entry.  All bags will be checked. Police officers work both inside and outside our events. All narcotics laws are strictly enforced. We reserve the right to refuse entry to anyone.

Is this a family friendly event?

This is definitely a family friendly event and welcomes guests of all ages. Children ages 10 and under will be admitted free when accompanied by an adult admission.

Is there festival re-entry?

Yes, re-entry will be allowed on a daily basis prior to 7PM. Only one re-entry per patron. Please see a member of the gate staff upon exit to receive a re-entry wristband. Be sure to have your re-entry wristband AND Ticketfly ticket upon re-entry.

What items should I bring?

Your usual festival gear: Sunglasses – Hat/Bandana/Headband – Blanket – Sunscreen – Camera – Cell Phone – Hula Hoop! Thinking of bringing something not on the list? Make sure it’s not one of our prohibited items. See those items below. *Subject to change.

What should I NOT bring?

Guests and their belongings are subject to search upon entry or re-entry. You can help keep the lines moving quickly by leaving large bags at home.

Weapons, food & drink, alcohol, illegal substances of any kind, coolers, tents, lasers, glow sticks, stickers, silly string, confetti, glitter, spray-paint, pets (service dogs will be permitted), glass containers & metal aerosol cans, including sunscreen in aerosol cans, scooters or personal motorized vehicles, professional recording equipment, detachable lens camera, audio recording equipment, video recording equipment, gopros, selfie sticks, fireworks or other explosives, large chains or spiked jewelry, tents or canopies, skateboards, no unauthorized vendors will be permitted, no solicitations, handbills, sampling, giveaways, etc. *Subject to change.

Chairs & Blankets will only be allowed even with or behind mix position.

Can I get medical attention?

We make every effort to create a safe and secure environment on the Festival grounds. On-site security and emergency medical staff will be available on site. If you need any assistance, go to the medical tent, or look for a police officer or Festival staff member.

Contact The Festival

General information and questions: catheadjam@ardenland.net
Become a Cathead Jam Sponsor: arden@ardenland.net
Press & Editorials Inquiries: Alex Coats alex@ardenland.net
Marketing & Media Partnerships: Alex Coats alex@ardenland.net / Taylor Leatherwood taylor@catheaddistillery.com

Legal Information

Cathead Jam is a rain or shine event.

Ticket is for Cathead Jam, not for a specific artist. Artists and schedule subject to change without notice. Artist cancellation is not grounds for refund. The ticket is a revocable license for the time/date listed on the ticket.

“Management” means ardenland, llc, and its affiliates. Management reserves the right without the refund of any portion of the ticket purchase price, to refuse admission or to eject any person who fails to comply with the rules of the venue, local, state or federal law or whose conduct is deemed illegal, disorderly, or offensive by Management. Persons entering the facility are subject to search for contraband. Ticket user bears all risks of personal injury incidental to the event, whether occurring before, during or after the event. Ticket user bears all risks, including cancellation of the event and of inclement weather. The resale or attempted resale of the ticket for a price higher than that appearing on the ticket is prohibited and if discovered will result in the ticket being voided without refund. The ticket may not be used for advertising promotion (including contests and sweepstakes), or other trade purposes without the express written consent of Management. Ticket user consents to Management’s use of their image or likeness incidental to any video display, transmission, or recording of the event.